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Remote collection specialist

Requirements

  • Higher economic education
  • Knowledge of Russian and Azerbaijani languages ​​at a good level
  • MS Office: advanced user
  • Stress resistance
  • Skills for handling claims/complaints
  • Telephone communication skills

Responsibilities

  • Carrying out telephone conversations with participants in a credit transaction in order to convince them to reimburse existing overdue debts;
  • Advising clients who applied to the Bank on overdue debts;
  • Establishing the cause of overdue debts;
  • Recording information obtained during negotiations in the system;
  • Settlement of claims and complaints of clients arising in the course of work at the SOFT stage.

Vacancy modal

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