Dear Сustomer! Welcome to our Hotline page.
Call Center:
WhatsApp:
Work hours: 09:00-18:00 (on weekdays). Saturdays and sundays are not working days.
If there are any issues related to the quality of service:
Quality Control Department
Head of Service Quality Control Department Mammadov Rustam
Tel: +994 (12) 4920080 (ex.1370)
E-mail: [email protected], [email protected]
If there is a suspicion of fraud:
Security Department
Tel: +994 (12) 4920080 (ex.1222)
E-mail: [email protected]
In clarifying the status of appeals received by the Bank:
Department of Work with Appeals
Head of the Department of Work with Appeals Farhad Aliyev
Tel: +994 (12) 4920080 (ex. 5130)
E-mail: [email protected], [email protected]
The Customer may contact the hotline of the Central Bank of the Republic of Azerbaijan (contact number: (012) 493 50 58 or 966) regarding any complaint.
Leave your FIN code and mobile number and we will call back to you
