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Hotline

Dear Сustomer! Welcome to our Hotline page.

Call  Center:

  • (+99412) 986;
  • (+99412) 492 00 80;

WhatsApp:

Work hours: 09:00-19:00 (on weekdays). Saturdays and sundays are not working days.

If there are any issues related to the quality of service:

Quality Control Department 

If there is a suspicion of fraud:

Security Department

In clarifying the status of appeals received by the Bank:

Department of Claims Work and Processing Client Data

The Customer may contact the hotline of the Central Bank of the Republic of Azerbaijan (contact number: (012) 493 50 58 or 966) regarding any complaint.

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